Terms & Conditions
Last updated: June 2025
1. About Us
This website is operated by Parcel Wish Enterprise (Registration No. 20180336183), a business registered in Malaysia. By accessing or placing an order on parcelwish.com, you agree to be bound by these Terms & Conditions.
2. Products & Pricing
All prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Product images are for illustration purposes; actual products may vary slightly.
3. Orders
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified and fully refunded if your order is cancelled by us.
4. Payment
We accept online banking via FPX through Billplz. Payment must be completed at the time of ordering. Orders are only processed once payment is confirmed. We do not store your banking credentials.
5. Shipping & Delivery
We ship to all states in Malaysia. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party couriers, public holidays, or circumstances beyond our control. Risk of loss passes to you upon delivery to the courier.
6. Returns & Refunds
Please refer to our Refund Policy for full details on returns, exchanges, and refund eligibility.
7. Intellectual Property
All content on this website — including text, images, logos, and product descriptions — is the property of Parcel Wish Enterprise and may not be reproduced or used without our written consent.
8. Limitation of Liability
To the fullest extent permitted by Malaysian law, Parcel Wish Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.
11. Contact Us
For any questions regarding these Terms, please contact us via our Customer Service page.